Legal notice

Welcome to the website. This website is owned and operated by CEVA ANIMAL HEALTH (NZ) LTD, PO Box 201156, Auckland Airport, Auckland 2150, New Zealand.  

Visitors to this website are bound by the following terms and conditions. Please read these carefully before going on. For the purposes of these terms and conditions, "this website" means the website, which may link to other CEVA websites.

Other CEVA websites may contain terms and conditions which are different from these terms and conditions. On your journey around the website please check the terms and conditions of each website which you visit and do not assume that these terms and conditions apply to all CEVA websites.


  • CEVA means hereafter either CEVA ANIMAL HEALTH (NZ)LTD or its mother company CEVA SANTE ANIMALE or any other CEVA companies. In this website we may sometimes use "CEVA", when we refer to CEVA companies in general or where no useful purpose is served by identifying any particular CEVA company.  References to "we", "us" or "our" are references to CEVA ANIMAL HEALTH (NZ) LTD.
  • This website may include links to external websites. When you follow such links the external website may appear as a full screen (in which case you will need to use the back button on your browser to return to this website) or in some cases it may appear within the frame of this website (in which case you will be able to return to this website by using the navigation buttons within the frame). Where an external website appears within the frame of this website, this is purely for ease of navigation back to this website and does not indicate any responsibility on our part for the external website concerned, even if it is a website owned and operated by another CEVA company. These links are provided in order to help you find relevant websites, services and/or products which may be of interest to you quickly and easily. It is your responsibility to decide whether any services and/or products available through any of these websites are suitable for your purposes. CEVA is not responsible for the owners or operators of these websites or for any goods or services they supply or for the content of their websites and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these (including any liability arising out of any claim that the content of any external website to which this website includes a link infringes the intellectual property rights of any third party).
  • All information or advice provided as part of this website is intended to be general in nature and you should not rely on it in connection with the making of any decision. CEVA tries to ensure that all information provided as part of this website is correct at the time of inclusion on the website but does not guarantee the accuracy of such information. CEVA is not liable for any action you may take as a result of relying on such information or advice or for any loss or damage suffered by you as a result of you taking this action.
  • CEVA reserves the right to monitor any information transmitted or received through any forum provided on the website. CEVA, at its sole discretion and without prior notice or explanation, may at any time review, remove or otherwise block any material posted to this website.
  • Should any part of this site offer you the opportunity to join in, post material to, or read from a forum, please be aware that any communications posted on the forum represent the views of the individual who posted such communication and are not to be taken as the views of CEVA. To the extent permitted by law, CEVA expressly disclaims all responsibility or liability for anything posted on the forum by any user of the forum. You must not use any part of the website to post, upload, or otherwise transmit information or pictures that are defamatory, offensive, misleading, discriminatory, a breach of a person's privacy, a breach of a third party's intellectual property rights, or otherwise unlawful or in violation of these terms.

Terms and Conditions

  • This website contains material including text, photographs and other images and sound, which is protected by copyright and/or other intellectual property rights. All copyright and other intellectual property rights in this material are either owned by CEVA or have been licensed to it by the owner(s) of those rights so that it can use this material as part of this website.
  • This web site also contains trademarks, including the trademark "FELIWAY". All trade marks included on this website belong to CEVA or have been licensed to it by the owner(s) of those trade marks for use on this website.

You may:

  • access any part of the website, unless a password is requested;
  • print off one copy of any or all of the pages for your own personal reference.

You may not:

  • copy (whether by printing off onto paper, storing on disk, downloading or in any other way), distribute (including distributing copies), broadcast, alter or tamper with in any way or otherwise use any material contained in the website except as set out under "You may". These restrictions apply in relation to all or part of the material on the website;
  • remove any copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed off from the website;
  • link to this website;

without our express written consent.

If you wish to provide a hypertext or other link to this website, please contact the website editor ([]) with details of:

  • the URL(s) of the web page(s) from which you are proposing to link to this website
  • the URL(s) of the web page(s) on this website to which you are proposing to link

and we will consider your request. It is our decision as to whether we agree to your request and we do not have to do so.

Changes to Terms and Conditions

  • CEVA may change the terms and conditions and disclaimer set out above from time to time. By browsing this website you are accepting that you are bound by the current terms and conditions and disclaimer and you should check these each time you revisit the site.

Changes to/Operation of Website

  • CEVA may change the format and content of this website at any time.
  • CEVA may suspend the operation of this website for support or maintenance work, in order to update the content or for any other reason.
  • CEVA reserves the right to terminate access to this website at any time and without notice.

Complaints Procedure

  • If you have a question or complaint about this website, please contact the web site Editor at: [].

Privacy Policy

We respect the privacy of everyone who visits this site, and will treat all personal information that we hold about you in accordance with the Privacy Act 1993. Please read our Privacy Policy carefully so that you can understand how we collect, store, use and disclose the personal information that you provide to us.

By submitting your personal data to us, you consent to its use in accordance with this Privacy Policy and any revisions or updates (unless you withdraw such consent by contacting us at the address set out below)..

What does this Privacy Policy cover?

This Privacy Policy covers our use of your personal information which is collected through or in connection with this site. For the purposes of this policy, "this site" means the website, which links to other CEVA websites.

Other CEVA websites may contain privacy policies which are different from this Privacy Policy. This Privacy Policy relates to the website. On your journey around the CEVA websites please check the Privacy Policy of each website which you visit and do not assume that this Privacy Policy applies to all CEVA websites.

How we collect personal information

We collect personal information directly from you, and only when you elect to provide that information on the website.

Special Notice - if you are under 13 years old

If you are under 13 years old please do not send us your personal information (for example, your name, address and email address). If you are under 13 years old and you wish to ask a question or use this site in anyway which requires you to submit your personal information please get your parent or guardian to do so on your behalf.

Personal information that we collect from you

We may collect the following types of information from you:

  • your name;
  • your address;
  • your telephone number; and
  • your email address.
What we do with the information we collect

We may collect and use personal information  in order to:

  • respond to queries or requests submitted by you,
  • process [orders or ]applications submitted by you,
  • administer or otherwise carry out our obligations in relation to any agreement you have with us,
  • anticipate and resolve problems with any goods or services supplied to you,
  • create products or services that may meet your needs.
How we handle your personal information

We will take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.  We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.

If your personal information is no longer needed by us for any of the purposes identified above, and we are not required by law to retain it, we will take reasonable steps to destroy or render it incapable of identifying you.

As part of the services offered to you through our site, the information you provide to us may be transferred to countries outside of New Zealand. By way of example, this may happen if any of our servers are from time to time located in a country outside of New Zealand or one of our service providers is located in a country outside of New Zealand. These countries may not have similar data protection laws to New Zealand. If we transfer your information outside of New Zealand in this way, we will take steps to ensure that your privacy rights continue to be protected in accordance with this Privacy Policy. In addition, if you use our services while you are outside New Zealand, your information may be transferred outside New Zealand in order to provide you with those services.

Except as set out in this Privacy Policy, we will not disclose any personally identifiable information to anyone other than our employees, contractors, agents, and advisors (on a need to know basis) without your permission, consent, or authorisation, unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if such disclosure is necessary to prevent or lessen a serious threat to public health or public safety, or the life or health of any individual.

Providing you with additional information and sharing your information

From time to time we would like to use your personal information for purposes other than as set out in the above section. We believe that these additional uses will be of benefit to you. However, we understand that you may not wish us to use your information in this way. We will not use your information for the purposes set out below unless you have expressly consented to us using your information in this way when submitting the information or later and have not subsequently withdrawn that consent by contacting the address set out below.   If such consent is withdrawn, we will stop the use of your information for such purposes immediately. In such case we will, however, continue to use your personal data for those purposes set out in the above section for which your consent has not been withdrawn.

From time to time we may, with your express consent, use the information you supply to us for:

  • market research and tracking of sales data;
  • informing you about our products and services, which may include contacting you by telephone;
  • giving the information to CEVA affiliate offices and companies, which may be located outside New Zealand, to enable them to send you information which may be of interest to you.
Transfer upon change of website operator

This site and the services offered on this site may be transferred to one of our affiliated companies in the future either as part of a group restructuring or otherwise. We may therefore transfer your personal information to any affiliated company that in the future owns or operates this site or the services available on this site but such company shall use your personal information in accordance with this Privacy Policy at all times.

Collection of non-personal information

We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our site. We may also aggregate details which you have submitted to the site (for example, your age and the town where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this website. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this site.

The use of cookies

We may store some information (commonly known as a "cookie") on your computer when you look at our site. We are able to read these cookies for information purposes when you revisit our website. The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the website, what parts of our website were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person.

We use the cookie information to improve our knowledge of the use of our website and to enable us to be able to ascertain whether the website is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience.

You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilise some features of the site.

[E-mail, [Feedback] and Forum Facilities

If at any time this site offers any e-mail, [feedback] or forum facilities, we may collect the information which you disclose. Such information will be used in accordance with this Privacy Policy.]

Keeping your records accurate

We aim to keep our information about you as accurate as possible. You have the right under the Privacy Act 1993 to access the personal information that we hold about you, and to ask us to correct it if necessary.  If you want to check the personal information that we may have collected from you or request the correction of any such information, please contact our Privacy Officer at [].

Use of your personal information submitted to other websites

We cannot be responsible for the privacy policies and practices of other websites even if:

  • you accessed the third party website using links from our website; or
  • you linked to our website from a third party website.

We recommend that you check the policy of each site you visit and contact the owner or operator of such websites if you have any concerns or questions.

Changes to this Privacy Policy change

From time to time we may make changes to this Privacy Policy. If we make any substantial changes to this Privacy Policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes. Please check our Privacy Policy on a regular basis.

Contacting us

If at any time you would like to contact us about any aspect of our Privacy Policy, including to make a complaint or to withdraw any consent that you have provided as to our collection, storage, or use of your personal information, you can do so by emailing us at [] [ or by contacting our Privacy Officer. 

Patent Marking and Notice

This Internet posting is intended to serve as notice under 35 USC § 287(a).

FELIWAY products may be covered by one or more of the following patents, patent applications or design patents, as well as other corresponding foreign patents.  Ceva Animal Health/Ceva Santé Animale does not mark all of its patents. By listing various patents herein, Ceva Animal Health/Ceva Santé Animale makes no admission that other relevant patents do not exist. Additional U.S. and foreign patents may apply and additional applicable patent applications may be pending in the U.S. and outside the U.S.

Patented FELIWAY may be sold individually or as a part of another product or device, and the listed patents would apply in both cases.

U.S. patent numbers: US20110077301- USD29/494,658