Money back guarantee

FELIWAY is supported by a product guarantee. 

FELIWAY is proven to help reduce or prevent unwanted behaviours such as spraying, scratching, and problems between cats.

If you are not satisfied that the product has helped after using FELIWAY according to directions, and for the behaviours stated above, we will provide a full refund through your veterinary practice or other place of purchase. The efficacy of FELIWAY has been demonstrated in 13 studies published in scientific journals and at veterinary conferences around the world.

Please read pack insert carefully and follow directions for use.

Please note: Behavioural and environmental modifications may be required. If in any doubt seek advice from your veterinary practice, behaviour therapy specialist or contact us.

The FELIWAY Guarantee only applies to purchases of product made in New Zealand of New Zealand registered product.

Proof of purchase is required.

Product should be used for 30 days, and money back guarantee must be claimed within 60 days of purchase. 

What do you need to do to get your money back? Send us story, what happened with a proof of purchase and we contact you back at this matter.